Green Box Cricket Academy (“we”, “us”, “our”), an initiative of Vijay The Sports Foundation, is committed to safeguarding your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you access our website, mobile application, and related services (collectively, the “Services”).
By using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our Services.
Information We Collect
We collect information that you provide directly and information generated through your use of our Services:
Information You Provide
- Account information — your full name, email address, mobile number, age range, and gender when you create or update your profile.
- Booking & membership records — details of slot bookings, membership purchases, and tournament registrations you make through our platform.
- Payment information — transaction references, amounts, and payment status. We do not store your full card number or bank account details; these are handled securely by our payment partner (Razorpay).
- Communications — messages, feedback, or enquiries you send us through the contact form, email, or other channels.
Information Collected Automatically
- Device & browser data — device type, operating system, browser version, screen resolution, and unique device identifiers.
- Usage data — pages viewed, features used, session duration, and interaction patterns that help us improve the user experience.
- Location (approximate) — derived from your IP address, used only to provide relevant content and for security purposes.
How We Use Your Information
Your information is used strictly for the purposes listed below:
- Service delivery — to process slot bookings, activate memberships, manage tournament registrations, and fulfil your requests.
- Transactional communications — to send receipts, booking confirmations, reminders, and membership status updates via email or push notification.
- Customer support — to respond to your enquiries, resolve disputes, and provide assistance.
- Improvement & analytics — to understand usage patterns, fix bugs, improve our facilities, and enhance the overall experience.
- Safety & security — to detect fraud, prevent abuse, and protect the integrity of our platform.
Cookies & Similar Technologies
Our website may use essential cookies and local storage to maintain your session and remember preferences. We do not use third-party advertising cookies. Analytics, when used, rely on aggregated, non-personally-identifiable data to help us understand site traffic and usage patterns.
Payment Security
All payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway. We never store your full card number, CVV, or banking credentials on our servers. Transaction references are retained solely for order tracking and refund processing.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:
- Service providers — trusted partners who assist in payment processing, email delivery, cloud hosting, and analytics, bound by confidentiality agreements.
- Legal obligations — when required by law, regulation, legal process, or enforceable government request.
- Safety — to protect the rights, property, or safety of Green Box Cricket Academy, our users, or the public.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. If you request account deletion, we anonymise your profile while retaining de-identified records required for accounting, legal compliance, and dispute resolution for a reasonable period.
Data Security
We implement industry-standard security measures including encrypted connections (TLS/SSL), secure cloud infrastructure, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed at children under 13 years of age. If a parent or guardian becomes aware that their child has provided us with personal information without consent, please contact us and we will promptly delete such information.
Your Rights & Choices
You have the following rights regarding your personal information:
- Access & update — view and edit your profile information at any time from your account settings.
- Notification preferences — manage what communications you receive from us.
- Account deletion — request deletion of your account. Upon deletion, your profile data is anonymised, and de-identified records are retained as required by law.
- Data portability — request a copy of your personal data in a commonly used format.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be published on this page with the updated date at the top. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us:
- Email: hello@greenboxsports.in
- Phone: +91 88402 98008, +91 91404 54009